PPR Data Collection App for Consultative Work
A tailor-made iOS and Android app replacing pen-and-paper data collection for educational-psychological consultative work — digitising workflow and enabling real-time statistics across the social sector.
PPR Gladsaxe Municipality · Denmark
The PPR (Pædagogisk Psykologisk Rådgivning) department in Gladsaxe Municipality was using pen and paper to document the data their employees collected about consultative and preventative work with children and young adults in the social sector. They needed to: · Replace fragmented, paper-based data collection with a reliable digital solution. · Know both the effect of their work and the number of different types of cases the municipality was working on. · Document using pen and paper made it difficult, if not impossible, to pull meaningful statistics or spot trends in their caseload. The absence of reliable data meant leadership couldn't make evidence-based decisions about resource allocation or service improvement.
Sammetric developed a tailor-made app for iOS and Android to replace the pen and paper tasks in employees' daily routines. · Digitalised solution — no more paper, with all records captured at point of service. · Anonymised data shared internally to support work across different teams. · App notifications to reduce risk of neglected cases and missed follow-ups. · Statistics overview — cases, problems, services — giving leadership real-time visibility into the caseload. · Significant improvement in data quality and completeness.
Background
PPR (Educational Psychological Counselling) departments in Danish municipalities support children, young people and families through assessment, guidance and intervention. The work is inherently complex and case-based — each child may have multiple active threads across different professionals.
In Gladsaxe, this work was still being documented on paper. Staff were writing case notes, recording referrals, and tracking outcomes by hand — and the data was effectively trapped. There was no way to aggregate it, analyse it, or use it to improve service delivery.
The Solution
Sammetric started with a thorough workflow analysis to understand how employees actually worked day-to-day: what they recorded, when, and in what context. This informed the app’s design at every level.
The app was built for both iOS and Android to ensure all staff could use it regardless of their device. The interface was designed around the existing workflow — the goal was to make digitisation feel like a natural extension of what staff were already doing, not a new burden.
Key features included:
- Case creation and management with structured data fields
- Configurable notification rules for follow-up reminders
- Anonymised data export for cross-team sharing and reporting
- A statistics dashboard giving supervisors visibility into caseload composition and trends
Impact
The shift from paper to digital immediately improved the completeness and consistency of records. Supervisors gained access to data they had never had before — enabling evidence-based conversations about resource allocation and service priorities.
The notification system reduced the risk of cases falling through the cracks — a meaningful outcome in a sector where delays in follow-up can have serious consequences for vulnerable young people.
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