Remote Patient Monitoring — Statewide Rollout
Directed the statewide Remote Patient Monitoring rollout with Telstra Health — scoping functional requirements, designing onboarding flows, and building a sustainable BAU operating model across multiple NSW Health Districts.
eHealth NSW / Telstra Health · Australia
⚠️ PLACEHOLDER — Case narrative to be written by Jari. Suggested points to cover: · What remote patient monitoring was replacing or augmenting · The complexity of rolling out across multiple Districts with different readiness levels · The Telstra Health platform — what was configurable, what was fixed · Stakeholder landscape: clinical, operational, vendor, district
⚠️ PLACEHOLDER — Results to be written by Jari. Suggested points to cover: · What the operating model looked like and how it enabled BAU · How many Districts / patients were in scope · Any measurable outcomes — adoption rates, care improvements, efficiency gains
⚠️ This case study is a placeholder — content to be completed by Jari.
Context
Remote Patient Monitoring (RPM) enables clinicians to monitor patients at home through connected devices. Sammetric led the business analysis and delivery for the statewide NSW rollout, working with Telstra Health as the platform vendor.
What Was Delivered
- Functional requirements scoped for the statewide RPM platform (Telstra Health)
- Onboarding flows designed for multiple Districts
- Sustainable BAU operating model enabling ongoing support post-rollout
- Structured change-request processes for continuous improvement
Role
Principal Business Analyst / Project Delivery Lead — eHealth NSW (March 2023–October 2024)
Write your case here. Replace the placeholder sections above with the real story.
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